Sending your loved one home from Kenya

Call or WhatsApp us, and contact the deceased's embassy or high commission in Nairobi. We work with the hospital or mortuary, the embassy and the airline, and explain each step to the family abroad.

Usually the Kenyan death certificate, the burial permit, an embalming certificate, a certificate that the casket is sealed, the deceased's passport, a no-objection letter or clearance from the destination country's embassy, and the public health permit to export human remains. A post-mortem report and police abstract are also needed if the death was sudden or unnatural.

Yes, for international air transport the body is normally embalmed and placed in a sealed, airline-approved casket. We coordinate embalming with a licensed professional and supply the embalming certificate.

It depends mainly on how quickly the death is registered, whether a post-mortem is needed, and how fast the embassy issues its clearance. We give the family a realistic estimate once we know the details, and update you at every stage.

Yes. We can arrange cremation in Nairobi and then send the ashes abroad with the cremation and death certificates, or prepare them for a family member to carry, subject to the airline's rules.

The cost depends on the destination, the airline's cargo charges, embalming and the casket, documents and embassy fees. Tell us the destination and we will explain each cost before anything is booked.

Yes. We agree the handover with the receiving funeral home before the flight, send them copies of the documents, and confirm when your loved one has arrived.

Yes. If the family wishes the burial to be where the deceased lived abroad, the process is the same: we prepare your loved one, complete the documents and coordinate with the airline and the receiving funeral home.